Register your products and get extra benefits
18 Months Free warranty extension: In addition to our regular 12 months warranty, Amazon buyers can extend the warranty on their ourlifesmart products to 18 months.
If you bought your product from the ourlifesmart website you are already granted an extended warranty; no extension is needed.
Note: Warranty extension is not valid for used goods.
Process for Returning Merchandise
Obtain a Return Merchandise Authorization (RMA) Number:
All returns must have an RMA number for processing. Contact your reseller or email firstname.lastname@example.org for assistance.
Write the RMA number on the shipping label on the outside of the package.
RMA numbers should be clearly displayed on the return shipping label of any package being returned to Taotronics™. Do not write the RMA number on the actual box. Packages without an RMA number on the return shipping label may not be accepted by our warehouse.